Defective and Wrong items
If we send a wrong item to you or the item you received has defective problem, please email us immediately. You should report the problem in 3 days after receiving the products and return it within 7 days and the item must be in original condition when returning to us.
For Defective items, When the returned package arrives, we will examine the item, check the problem, then we will ship the correct items back to you without extra cost. We will be responsible for the returning shipping fee. If we discover nothing wrong with the items, we will promptly ship them back to you. In that case, you have to pay the shipping fees in both directions.